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Contents

iRobot Roomba 960 Robot Vacuum – Mapeo conectado Wi-Fi, funciona con Alexa, ideal para pelo de mascotas, alfombras, suelos duros

Mejor opinión positiva

Mejor opinión crítica

Roomba does not live up to expectations, and the major benefit of paying for the 900 series does not in fact work reliably. Let me start by saying I was a very happy Roomba user for months. It worked flawlessly. Then iRobot flashed the firmware and obviously made significant changes to the logic handling charging. Prior to this update, my Roomba would return to home base to recharge with about 5% of the battery remaining, and it reliably made it to the charger, recharged the battery completely, and continued the job. During a normal cleaning cycle in my house, the Roomba would return and fully recharge the batter twice. This would result in a a total job time of around 5.5 hours, and a report showing about 2200 sq ft cleaned. Immediately following the update, the Roomba would wait until approximately 1% remaining batter prior to returning. so about half the time it wouldn’t make it to the recharger. If this happens, the job cancels,you have to manually put it on the charge, wait until it’s charged, and restart the job. If it did by chance make it to the charger. it would only charge the battery half way before restarting. This means that it would then return to the charger in half the time. Now it would take 5 or 6 trips back to the charger to actually complete the job. It almost never made it through the whole job, as it would run up against the depleted battery, die before making it to the charger, and cancel the job. I bought two new replacement batterries, and the problem remained. I inititiated a support request. Suddenly, after dealing with the charging issue, the Roomba started having more issues, like going in a circle or returning to the charger immediately. Support first sent me a replacement wheel, which did not help, then decided to send me a new Roomba. Well, they sent me a 980, and directions to put the battery from my 960 into it. That didn’t work at all, the new Roomba was worse. New support request, they had me send it back, then told me the issue was that the 960 and 980 had different batteries. that was the first I’d heard I got a 980 replacement (they look identical). So they shipped me another new 980, AND a new 980 battery. The new Roomba ran great, finished a job, I was happy again! Ooops, soon as it phoned home, it got the latest firmware upgrade and. BAM. Now the new one is doing the same thing as the original 960. So here I have nearly a thousand dollar piece of high tech gadgetry, that was purchased for the sole reason that it could recharge during a job, and continue the job. and now that function doesn’t work. I now have essentially what I could have gotten from a different brand for under 200.00.

In addition, the 980 is supposed to have a much stronger motor and perform several times better. this in fact does not seem to be the case. Instead, the motor goes into «turbo» mode which basically appears to mean it gets noisier, and nothing more. Based on these issue, I would strongly recommend that you do not spend the money on either the 960 or 980 if your primary reason for purchase is the «return to charger» function.

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Roomba does not live up to expectations, and the major benefit of paying for the 900 series does not in fact work reliably. Let me start by saying I was a very happy Roomba user for months. It worked flawlessly. Then iRobot flashed the firmware and obviously made significant changes to the logic handling charging. Prior to this update, my Roomba would return to home base to recharge with about 5% of the battery remaining, and it reliably made it to the charger, recharged the battery completely, and continued the job. During a normal cleaning cycle in my house, the Roomba would return and fully recharge the batter twice. This would result in a a total job time of around 5.5 hours, and a report showing about 2200 sq ft cleaned. Immediately following the update, the Roomba would wait until approximately 1% remaining batter prior to returning. so about half the time it wouldn’t make it to the recharger. If this happens, the job cancels,you have to manually put it on the charge, wait until it’s charged, and restart the job. If it did by chance make it to the charger. it would only charge the battery half way before restarting. This means that it would then return to the charger in half the time. Now it would take 5 or 6 trips back to the charger to actually complete the job. It almost never made it through the whole job, as it would run up against the depleted battery, die before making it to the charger, and cancel the job. I bought two new replacement batterries, and the problem remained. I inititiated a support request. Suddenly, after dealing with the charging issue, the Roomba started having more issues, like going in a circle or returning to the charger immediately. Support first sent me a replacement wheel, which did not help, then decided to send me a new Roomba. Well, they sent me a 980, and directions to put the battery from my 960 into it. That didn’t work at all, the new Roomba was worse. New support request, they had me send it back, then told me the issue was that the 960 and 980 had different batteries. that was the first I’d heard I got a 980 replacement (they look identical). So they shipped me another new 980, AND a new 980 battery. The new Roomba ran great, finished a job, I was happy again! Ooops, soon as it phoned home, it got the latest firmware upgrade and. BAM. Now the new one is doing the same thing as the original 960. So here I have nearly a thousand dollar piece of high tech gadgetry, that was purchased for the sole reason that it could recharge during a job, and continue the job. and now that function doesn’t work. I now have essentially what I could have gotten from a different brand for under 200.00.

In addition, the 980 is supposed to have a much stronger motor and perform several times better. this in fact does not seem to be the case. Instead, the motor goes into «turbo» mode which basically appears to mean it gets noisier, and nothing more. Based on these issue, I would strongly recommend that you do not spend the money on either the 960 or 980 if your primary reason for purchase is the «return to charger» function.

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PET OWNERS- I’ve hesitated on posting this and what rating to give it. I do really like my roomba, and I’m running it daily. BUT we opted for the more expensive “pet friendly” version as we’d just ordered new carpet and wanted to keep the pet hair under control. Our roomba arrived the same day as the carpet. To be honest I have very hairy dogs with long hair and despite brushing and grooming hair is a fact of life in our home. So there is that, and I’m sure we are not alone. We should volunteer to be testers for iRobot as here’s what’s going on.
1) we noticed clumps of dog hair being left behind, so we have to follow around and pick up balls of fur, so started trying to figure that out.
2) we have to empty the bin at least twice during a full cleaning (guess we are dirtier than most as this is new carpet with roomba from day one). We do live in the country.
3) the rollers get hair wrapped around the ends and when I say wrapped, it’s a lot. I have a handful after clearing the rollers. I cleaned the rollers yesterday before running it, I had to clean them again this morning for example and you must remove them to clean out the ends.

So my bottom line is that paying more for the pet friendly version may not be necessary. So if you want to save a few $’s a different model may suffice. And yes I’d be happy to test future models as we can truly give it the pet test!

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Ha surgido un problema al cargar los comentarios justo en este momento. Vuelva a intentarlo en otro momento.

I had high hopes for this robot, considering I thought I was buying the top-of-the-line unit from the company best known for robot vacuums. I’ve had a Neato since 2020 – so I was excited to finally «upgrade» to the industry leader.

Turns out, in a majority of instances, this robot won’t be able to complete a simple vacuuming job on it’s own, without some intervention from me. Looking at the history of job’s in the app, I’ve counted that over the last 3 months, the success rate of the vacuum starting, cleaning, and returning to charge is about 40%. Which i think is unacceptable for such a costly unit, and poorer than my 6-year old Neato.

The most frequent reasons this Roomba won’t complete it’s jobs are:

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1) It won’t start because it indicates it’s bin is full. Except, the bin is actually empty. Apparently there’s a known issue where the dust sensors on the robot get clouded with, um, dust – and therefore *think* the bin is full but it’s actually empty. There’s a work-around that iRobot puts on it’s support forums which involves cleaning sensors on the bin and the robot quite frequently in order for the machine to work. But needed to worry about work-arounds is unacceptable on a brand new, supposedly latest tech vacuum. My 6-year old Neato wins on this one.

2) It’ll get stuck in random places – even on an open floor. Not on any objects or barriers – it just get’s trapped into some corner or chair and won’t be able to figure out how to get out. And there’s no consistent pattern to where it’ll get stuck, so I can’t even use a wall barrier to limit the Roomba’s path (not that the wall barrier works well either!). Again, my 6-year old Neato does a better job on this.

3) Probably most frustratingly, it will complete its vacuuming job – but won’t be able to return to it’s dock to charge. See attached video. It sees the dock, moves toward it, but can’t latch on and charge itself. And it’ll keep trying until the battery completely drains. As a result, whenever I really need to quickly start the vacuum, it’s sitting there – pretty and dead. My 6-year old Neato has almost never missed docking itself!

Quite honestly, there’s more hype than substance with Roombas. My house as two levels, and for the second level I have bought a Neato Botvac D3 Wifi Connected. It has practically all the features (incl. wifi / maps etc.) that this Roomba has, but for half the price and twice the performance.

I really regret buying this Roomba and wish I could return it for a refund.

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I’ve enjoyed several generations of Roombas, and each one has been a greatly appreciated luxury. I have always been impressed with their ever-improving functionality (trustworthy obstacle and terrain navigation, reliable parts, proficient vacuum performance) and accepting of their necessary physical limitations (small bin size, limited battery life and motor power). Regular maintenance and a daily routine has always resulted in Roomba keeping the floors incredibly tidy in a household of long hair, a giant double-coated dog, and a medium-hair cat. It’s a little thing, but coming home after a 12 hour day at work to freshly cleaned carpets restores an inordinate amount of sanity.

When I upgraded to the Roomba 960 after having the Roomba 650, I was especially excited for the new navigation sensors, WiFi update capability and improved monitoring software. Those were key in my choice to go for the considerably more spendy model. Those features have offered exactly what I was hoping for. Roomba 960 navigates efficiently and has no problem with the usual household obstacles, picks up a bin full of dust and small hairs every day, from hard surfaces and carpet alike, which keeps the air noticeably clearer and makes a huge difference for those with allergies.

Unfortunately, though I still want to remain a huge fan of iRobot products, I have been disappointed in the main feature of the Roomba 960 – vacuum results, specifically regarding pet hair cleanup. While the Roomba 650 handled long Bernese Mountain Dog fur with ease, the Roomba 960 balls it up and leaves it in unsightly clumps all over the floor. I suspect the change from brush roller to rubber rollers is the culprit. It just doesn’t pick up the fur anymore. Exactly the opposite of the desired freshly-vacuumed look, it makes the room appear as if it hasn’t been cleaned in weeks. Spontaneous evening guests after Roomba has made his rounds during the day? «Sorry! Excuse me while I awkwardly crawl around the room scooping up balls of fur. I swear it’s not as bad as it looks, it was just vacuumed.» Having a robot vacuum is a huge privilege, but when it exacerbates the exact problem I was trying to solve when I bought it, I feel pretty disappointed in my purchase.

Adding together the usual high quality I expect from iRobot in navigation and robust hardware, and the surprising downgrade in vacuum results compared to the Roomba 650, I must give this Roomba 960 only three stars for now. I’ll contact iRobot customer service with my experience and see what they say in response.

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Ha surgido un problema al cargar los comentarios justo en este momento. Vuelva a intentarlo en otro momento.

I have never reviewed any purchase on Amazon (or elsewhere), but my disappointment with this product overwhelmed the urge to just move on.

Let me start with the good. The robot did a good job of cleaning our floors. We have several pets, and we were sweeping our floors daily. It was a bit loud but the robot reduced our need for a daily sweeping. We appreciated that. But that appreciation lasted only so long as the robot worked. And that leads me to the bad.

Roughly six months into ownership, I noticed that our robot would return to its home base but fail to recharge. (I usually noticed that when the robot failed to start its scheduled cleaning the next morning.) I would adjust it on its home base, it would eventually charge, and we’d repeat the process a few days later. And then it became a daily issue. You see, one of the charging contacts sunk into the robot, preventing it from making contact with the home base. I contacted iRobot support, mailed them photos of the contacts and other portions of the robot, and they eventually mailed me a new robot and asked that I return the faulty one. The return shipping ran approximately $45. iRobot did not pick up that tab, but I considered it a reasonably fair trade for a working robot that had cost me $700.

And then it happened again. The very same charging contact sunk into the robot. And this happened only a couple of months after we received the replacement. I went through the iRobot customer care process again, paid approximately $45 to ship the faulty robot, and received a replacement. And then it happened again. Robot #3 lasted only a few months. Same process–$45 in shipping, replacement robot, etc. Robot #4 went kaput a few months after it arrived and due to very same issue. Over the course of roughly 18 months, we went through 4 robots. Each met its demise due to the very same failed charging contact (the left contact if viewed from underneath the robot).

Now you might be asking if my home presents any special complication or challenges for a robot vacuum. It doesn’t. Where the robot worked consists primarily of hardwood floors. There are a couple of rugs, and two carpeted rooms. And the fact that each robot suffered the same ailment while taking random paths through my home indicates that they suffered from nothing more than a design / build flaw.

I had high hopes for this robot–it was my first Roomba and it was loaded with tech. It also cost $700. For that price, I was expecting more. Way more. And having paid an additional

$135 to return three robots (which is ridiculous), the 4th and final Roomba that entered my home will not leave by mail. It will instead be something for my kids to pull apart and study, and then it will eventually leave us via the trash bin.

I cannot recall being more disappointed in a product.

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Ha surgido un problema al cargar los comentarios justo en este momento. Vuelva a intentarlo en otro momento.

Ha surgido un problema al cargar los comentarios justo en este momento. Vuelva a intentarlo en otro momento.

Ha surgido un problema al cargar los comentarios justo en este momento. Vuelva a intentarlo en otro momento.

Ha surgido un problema al cargar los comentarios justo en este momento. Vuelva a intentarlo en otro momento.

Ha surgido un problema al cargar los comentarios justo en este momento. Vuelva a intentarlo en otro momento.

First off, I have to subtract a point simply because IRobot will not give single floor home owners, with no hidden black holes in the middle of their living room, a tiny little switch dedicated to disabling the sensors looking for vertical drops which might damage the vacuum if it fell down the stairs for example. The problem sensor, frankly, does its task all too well. The magnificent little robot, without fail, detected dark coloring in my carpet patterns as actual vertical drop-offs. Most of my living room remained without vacuuming for weeks until my wife and I ran across an online article discussing IRobot’s super nagging problem of having to remove favorite carpets or vacuuming a lot of your carpet by hand. We simply had no idea why these areas were being ignored. We thought our brand new carpet had some kind of manufacturing defect — well — I mean, the robot was superb in every other section of the house — must be the carpet. Right?

I’m not going to go into the actual steps we had to take in disabling the «dark hole» sensors. There’s all kinds of info out there now. Just Google it.
You’ll find all the help you’ll need.

The vacuum itself and the «non-dark hole» software is first rate. Easy job getting vacuuming every day. We just have to empty the trash bin. My wife and I love how it keeps up with a daily schedule, returning home to re-charge, and completing each task. Being Floridians, my wife and I are both bare-footers and we always hated the feel of gritty, sandy stuff tracked onto a tiled kitchen floor. No More Grit! Roomba gets an amazing amount of debris from every room in the house. Great movement and location awareness. After the little bit of brain surgery we had to perform the Roomba from IRobot gets top marks.

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2 week update: Still very pleased with my ‘Florence’ , it’s great having a clean house when I get home. App works really well – can manually start from work, scheduling works great. Takes about one re charge to complete our main living area and master bed (about 800 square ft) We solved the issue with getting stuck under the recliner by placing two narrow shoeboxes under the sofa which was enough to stop it going under. It sucked up a necklace locker once & immediately docked itself with bin full message (I was watching and saw it happen). It did get tangled in some floor length curtains because a long trailing thread caught round the wheel (guess it’s time to hem those curtains!). All in all still a life changing, stress relieving gadget. Worth it.

Took a long time to decide to make this purchase but glad I did. I was not paid or given anything for this review. As a busy professional who travels a lot with 2 teens & 2 cats (one long haired) I needed a helping hand. Our home is open concept so we had a large area to clean. Reviews recommended the 900 series for large areas. It was costly but first results are impressive. Will review again after a month. The Roomba 960 (aka Florence!) was very easy to set up & sync with our wifi & the app. We ran it 6 times over the weekend to give it a good test. Finding the right base station location took some testing. As first I had it in a corner blocked by the dining table & it seemed to have a little trouble finding a clear path but managed to find its way to dock. The instructions have suggestions & a hallway worked better. We have a combination of carpet, wood & ceramic tile in our home & Roomba had no problem negotiating any of these or changing between them. I was amazed at how much hair & dust it picked up, despite having vacuumed the same week. Obviously it is not silent, but rather like a noisy fan. It’s quieter than my old Dyson (which I still love FYI). We could still chat & watch TV. Initially Roomba will spend time mapping the space as it finds its way around. It negotiated obstacles really well. You do have to Roomba-proof the space a little to allow it access to clean. It did run over a flat phone charger cable & not get caught up. It fluffed up the carpet really well thanks to the vacuum boost feature. I starting moving clutter out of the way so it could get everywhere. The Roomba would redock itself when it needed to recharge – on average about an hour. It also stopped the cycle when it needed the bin emptying & redocked. It is an easy process to empty the bin. Again the filter picked up so much dust. Roomba went under the furniture it could & around those it couldn’t. The path it takes seems random at first but I learned it maps the space as if the walls aren’t there & divides it into sections. It would start an area & then appear to move to another place before finishing. It always came back & finished though, so you just need to let it do its thing. The only problem was that it kept trying to get under the back of my reclining sofa & got trapped. We just pulled it out, pressed the Clean button & off it went. We will monitor this to see if it is a problem. The control tower that came with it did a good job of protecting the cats food & water dishes with a invisible field, Roomba never went near them. I could do with another one to divide up the open concept space for specific area cleaning though. These are available separately. Our house smells fresher & cleaner already. I plan on a 4 time per week cleaning schedule. This is very easy to schedule with the app & I got regular updates for every job status, battery & bin status & the couple of times it asked for help when stuck. Altogether, I am very happy with results (not to mention geekily wowed by the technology!). The cats keep their distance but seem to enjoy watching it move. I hope it continues to clean well and is reliable. This is my first ever Roomba purchase. I also bought the Braava Jet mop at the same time. Will review that separately but in our test it also did a good job. If you are considering this Roomba, I say give it a try!!

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Every cat parent deserves the chance to stop scooping, which is why we give you 90 days to try the Litter-Robot in your home. If you or your cat aren’t satisfied for any reason, ship it back to us for a refund of the purchase price.
Learn More

Save $50 On The Essentials Bundle

Reward Mom with $50 off the Litter-Robot 3 Connect Essentials Bundle! (Restrictions apply. Shipping delays expected.)

Litter-Robot 3 Connect

  • Litter-Robot 3 Connect
  • Extended Warranty
  • LR 3 Accessory Kit

Save $50

  • Litter-Robot 3 Connect
  • Extended Warranty
  • LR 3 Accessory Kit
  • Litter Trap Mat
  • LR Cleaner Wipes

Save $30

  • Litter-Robot 3 Connect
  • Extended Warranty
  • Credenza

Save $30

  • Litter-Robot 3 Connect
  • Extended Warranty
  • Storage Cabinet + Hutch

Save $30

Don’t Be a Scooper

Litter-Robot,
The Self-Cleaning
Litter Box

The Litter-Robot is the highest-rated automatic, self-cleaning litter box. You never have to scoop, and the Litter-Robot leaves a clean bed of litter for your cat every time. It’s better for you, and better for your cat!

How it works

Where Does The
Poop Go?

The Litter-Robot promptly separates waste from clean litter, depositing the clumps into a drawer below the unit. Instead of being tracked all over your home—as it is with a traditional litter box—the poop goes away!

90-Day Money-Back Guarantee

Our No-Scoop
Promise

Every cat parent deserves the chance to stop scooping, which is why we give you 90 days to try the Litter-Robot in your home. If you or your cat aren’t satisfied for any reason, ship it back to us for a refund of the purchase price.
Learn More

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    Binarium

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    Ideal para principiantes! Entrenamiento gratis! Bonos de registro!

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    FinMax

    2do lugar! Gran corredor!

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